Return & Exchange Policy

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions.

Eligibility

Products may be returned or exchanged if:

• The item is defective, damaged, or incorrect.
• The item is unused, unwashed, and in its original condition.
• Original tags, labels, and packaging are intact.
• The request is made within 7 days of delivery.

Non-Returnable Items

The following items cannot be returned or exchanged:

• Products showing signs of use, washing, or alteration.
• Clearance, sale, or promotional items unless defective.
• Gift cards or promotional vouchers.

Exchange Process

• Exchanges are subject to stock availability.
• If the requested size or product is unavailable, store credit or a refund may be offered at our discretion.

Refund Process

• Approved refunds will be processed to the original payment method.
• Refund processing may take 5–10 business days after inspection and approval.

Return Shipping

• For defective or incorrect products, return shipping costs may be borne by MISS IKA.
• For other approved returns, return shipping costs may be the customer's responsibility.

Contact for Returns

Please contact our customer support team with:

• Order Number.
• Product Details.
• Reason for Return or Exchange.
• Supporting photographs, if applicable.